Success by the numbers
Cazoomi teams have learned from thousands of customer interactions how to deliver effective & successful implementations. Our focus: enable you and your team to work hand in hand with a SME (subject matter expert) in the applications you use today to run your company.
Cazoomi offers a full range of services spanning the entire range of CRM/ERP implementations to Custom SyncApps Integrations. Our services, used in conjunction with SyncApps, will drive quantifiable results in for your organization's business and best practices from companies like Berkshire Hathaway, Constant Contact, New York Times and The United Way.
Cazoomi Standard Plan
All of our customers get easy access to portal & email support with our Cazoomi Standard Plan.
- Web and email case submission
- Online assistance through knowledge articles and community resources
- Phone support during local business hours (PST)
- 1:1 KickStart Standard training
This plan provides flexibility for a company that needs initial SyncApps guidance to get started or just an idea of how long it will take to do their application implementation. If you know you would like a full setup of your SyncApps, application training, turn to the Cazoomi Premium Plan.
Cazoomi Premium Plan
This plan is a great mix of SyncApps setup support and training. When you have SyncApps setup support or other questions, you'll get priority access to our Cazoomi SyncApps team leads that have implemented the application you are using:
- Constant Contact
- Microsoft Dynamics CRM
- Zoho CRM
- Other CRM, Email Marketing, eCommerce, Support or Financial SyncApps (support on a subscriber request basis)
You'll also get additional KickStart training to get you up and running in 5 hours. All this in addition to our online portal with FAQs and getting started guides.
The Cazoomi Premium Plan includes:
- Unlimited access to our online support portal
- Priority phone support and routing
- 1:1 KickStart Premium training (Custom Segmentation Setup Service: we'll correctly set up your segmentation based on your specific criteria and have it automatically sync with ESP)
The Cazoomi Premium Plan is available for purchase to Basic, Professional and Enterprise plan subscribers.
To find out more about the Cazoomi Premium Plan, contact us.
Cazoomi Premium+ Plan
This plan covers you for SyncApps support and training with the addition of 1:1 training with our team of SMEs for your applications. You'll get all the benefits of our Premium plan, including priority support and quick response time, plus up to 10 hours of dedicated time with one of our team leads.
As part of the Cazoomi Premium+ Plan, you'll receive the following:
- Dedicated Account Management
- KickStart Premium Training
- Access to a dedicated SyncApps expert - 5 hours / year
- Monthly reviews to analyze SyncApps enhancement needs
The Cazoomi Premium+ Plan is available for purchase with Pro to Enterprise Plans. Contact us about all the benefits of this plan.