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Base CRM and Act-On

Engage your prospects, clients, and partners in real-time with Act-On marketing automation connected to Zendesk Sell.

Integrate Base CRM + Act-On

See what you can do There is no limit to the things you can create with the Act-On for Base CRM integration! Better campaigns, unparalleled insights, bidirectional data flows, cooperation between departments — all these and many others are just a click away.

Sync Zendesk Sell Contacts and Leads to Act-On List(s).

Custom field mapping between both systems.

Sync Lead Score from Act-On to CRM.

Campaign Response data will be synced as Contact Notes. Option to sync specific Campaigns or all Campaigns.

Filter and sync only those records who meet specific criteria from CRM or vice-versa.

Opt-outs managed automatically.

Zendesk Sell always takes higher precedence over Act-On. Any Contact changes in Zendesk Sell will always be synced to Act-On.

Contact data is synced from Act-On only if the email address doesn't exist in Zendesk Sell at the time of syncing or Update Field Mapping is enabled.

1000s of teams run on SyncApps. Join them. Affordable automation & integration for organizations large and small. Start innovating with pricing starting at $99.99, with a 50% discount for Nonprofits, Education, Medicine, and Governmental Institutions. Choose your pricing plan and start automating today!

Monthly

Yearly

Enterprise This plan has every feature of our Pro Plan plus 10 extra integrations, with realtime automation. Switch to yearly and save $960

$ 399 99

USD | Per month

try free for 28 days

Professional Includes every feature we offer plus unlimited data, unlimited teams, and 5 hours of support calls. Switch to yearly and save $360

$ 149 99

USD | Per month

try free for 28 days

SyncApps Recommends

Basic Get your business processes automated, with 2 team members and automate up to 10,000,000 records. Switch to yearly and save $240

$ 99 99

USD | Per month

try free for 28 days

Monthly price Plan Comparisons	Enterprise $ 199 99 Month ------	Professional $ 99 99 Month ------	Basic $ 49 99 Month ------	Free $ 0 0 Month ------
Features
Integrations Available Available software combinations.	All Integrations	All Integrations	All Integrations	All Integrations
Integration Set Up Integration Set Up is a term for integration that refers to the setup of two software.	Unlimited	10	5	1
Number of Records to Sync	Sync 1 Billion Records	Sync 100 Million Records	Sync 10,000,000 Records	Sync 1-1,000,000+ records
Sync Scheduling Scheduling interval depends on your plan.	Day of the week and Flexible	Real-time (2 min) and Flexible	(5 min) sync interval	24 Hours
Team Members Take your organization to the next level and keep everyone on the same page.	Unlimited	Unlimited	2	1
Sync on Demand (Anytime) Sync your data anytime on demand.
Custom Unsubscribe Feature Use a unique unsubscribe field to map in your automation.
Dedicated Integration Success Team Individual SyncApps Expert to guide your team on best practices and workflows via Zoom Meeting. Case prioritization when reaching out to our 24/7 Support team.
2+ Concurrent automations runtime Run 2+ integrations at a time in your account.
Override Email Field Mapping Map email to any custom field in your CRM.
5 hours every year of scheduled calls Dedicated scheduled phone support with an Integration Expert.
Custom Solutions Tailor your integration to meet your team needs.
24/7 Support Contact our Product Support team available 24/7.

We offer a 50% discount on all plans for all Nonprofits, Education, Medicine, and Governmental Institutions. Learn more.

Support

Touch base with the SyncApps Experts, share ideas, and get answers to your SyncApps questions.

Get a SyncApps guru dedicated to review your integration with you?
Need some help with your integration Set Up?
Want a SyncApps Expert to hop on an online meeting to have a look into a problem you are having?

Scaling Up and Scaling Down. For more on our Support and Consulting offers, contact us and we'll discuss all available options including referrals to access to our network of implementation partners, if needed.

Learn more

How it Works

Start automating your software

Setting up multiple automations is super simple. First, select the software you use to get started and name the automation. This is just a description for you to remember when you want to edit your integration later on.

After connecting your software, choose the features that match your use cases and integration requirements.

That's it! Now, set up another automation flow that will save your business time.

Full Sync (Psst! Think Automation Boost)

The Full Sync Add-On will power up your automation by automating the process of removing records from your other software being synced that no longer match your criteria in your automation. It works on all CRM and eCommerce platforms in our trials and plans.

The Full Sync can be scheduled in Step 3 to Manual, Daily, Weekly, or Monthly. Set the time it runs in Step 6.

It allows you to keep your systems trued up with ease.

Field Mapping

Basic fields such as Email Address, Name, Title, Address, Company Name, and Email Opt Out fields are already pre-mapped. Additional custom field mapping, expression mapping, and overriding of fields like Email Address or Unsubscribe are available.

Bidirectional updates of existing records or new records are set up in Step 4. Be sure to press Reset Sync Process after adding new field mapping so all your data will be re-synced with the new field mappings.

Filter & Segmentation

Trying to automate your reports in CRM or eCommerce system then, this is a great place to start. Filtering takes your records and filters them based on the specified criteria you choose. Your records can be synced bidirectionally using filtering from/to your software.

Segmentation syncs records from each defined segment into separate Lists, Groups, or Tags. The use of expression mapping is supported.

Sync Scheduling

Sync Scheduling can be set up in Step 6 and automates your integration, so you do not have to run it manually. Sync On-Demand is available to allow quick testing of your software's integration or to make it so you can manually run your automation.

Set the time it runs, day of the week, or any schedule you choose. If you want to sync your marketing metrics in real-time, then head to Step 6 for this option.

Base CRM and Act-On

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